Zenit Design - Themes
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  • First steps
  • Start Guides
    • Atmos - Demo 1
    • Atmos - Demo 2
    • Atmos - Demo 3
    • Atmos - Demo 4
    • Gravity - Demo 1
    • Gravity - Demo 2
    • Horizon - Demo 1
    • Horizon - Demo 2
    • Sphere - Demo 1
    • Sphere - Demo 2
    • Stratus - Demo 1
    • Stratus - Demo 2
    • Stratus - Demo 3
    • Stratus - Demo 4
  • Tips
    • Dashboard
    • Theme configuration
    • Dictionary
    • Multiple sales channels
  • Configuration sets
  • Support
    • Read errors
    • Find cause
  • 🎨Styling
    • General
      • Basic layout
      • Product images
      • Produkt Layout-Typ
      • Global background
      • Preloader
      • Accent line
      • Scroll animation
    • Typo & Colors
      • Theme colors
      • Status messages
      • Fonts
      • Typography
      • E-Commerce
      • Buttons
    • Logos
    • Header
      • Header
      • Search
      • Top bar
      • Shop navigation
      • Main navigation
      • Flyout navigation
      • Dropdown navigation
    • Footer
      • Footer
      • Content
      • Columns
      • Columns styling
      • Footer bottom
    • Components
      • Sidebar
      • Sidebar navigation
      • Forms
      • Image & gallery slider
      • Produkt slider
      • Category Listing Slider
      • Pagination
      • Breadcrumbs
      • Cookie banner
      • Offcanvas
      • Backdrop
      • Scroll-Up button
    • Category
      • Category header
      • Hero section
      • Filter
      • Listing actions
      • Product boxes
      • Quickview
    • Product
      • Detail
      • Gallery
      • Description
      • Description navigation
      • Description content
    • Checkout
      • Cart
      • Checkout
  • ⚙️SETTINGS
    • Basic settings
    • Custom field assignment
      • Custom fields for product page details
      • Custom fields for product datasheets
    • Social media icons
    • Marketing text slider
    • Custom tab details page
    • Custom footer columns
    • Custom code
  • 📂Contents
    • Shopping experiences
      • Sections
      • Blocks
        • Elements
          • Image text slider
          • Search banner
          • Text banner
          • Teaser
          • Features
          • Breadcrumbs
          • Code
          • Divider
          • Category-navigation
          • Footer navigation
          • Placeholder
        • Commerce
          • Image gallery and buy box with product name & manufacturer logo
          • Image gallery and buy box with product name & manufacturer logo & description
          • Image gallery and buy box with description
          • Image gallery with description and buy box with product name & manufacturer logo
        • Category
          • Category listing
        • Columns
        • Layouts
      • Block inner spacings
      • Block outer spacings
      • Animations
      • CSS Variables
    • Category
      • Hero section
      • Category header
      • CSS classes
      • Category badges
      • Category Icons
      • Products per row
    • Product page
      • Layouts
      • Default layout
      • Gallery mode
      • Custom tabs
      • Videos tab
      • Datasheets
    • Product images
      • Image sizes
      • Aspect ratio
      • File format
      • Product image background
    • Layout type
    • Responsive tables
    • Multilingualism
  • 🎓Tutorials
    • Demodata import
    • Demo theme configuration import
    • Duplicate Child-Theme
    • Customizations
    • Configuration export/import
    • Custom Fields export/import
    • Embed fonts locally
    • Embed fonts locally with child-theme
  • 🛠️Update Guides
    • Child theme update
    • Shopware 6.6.9.0
    • Shopware 6.6.0.0
    • Shopware 6.5.0.0
    • Theme 3.5.3
    • Theme 2.11.0
  • ❓FAQ
    • Overview
    • Accessibility
      • Typography
      • Colors
      • Images
      • Video
      • Accessibility checker and resources
    • General
      • Copyright notice
      • Wishlist
    • Product layout
    • Licenses
      • Trial version vs full version
      • Changing the licence domain
    • Derivations
      • Child theme
      • Theme duplicate
      • Child theme vs theme duplicate
    • Updates
      • Theme is displayed as incompatible
      • Update is not displayed
    • Known issues
      • Could not assign child-theme
      • Text modules show technical name
      • Theme save error
      • SVG logo is not displayed
      • Search / Input mobile zoom
      • Text is not visible / readable
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On this page
  • Why is the theme shown as incompatible before an update?
  • Example
  • Solution
  • Child theme compatibility with Shopware update

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  1. FAQ
  2. Updates

Theme is displayed as incompatible

Last updated 1 year ago

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Why is the theme shown as incompatible before an update?

When updating to Shopware version 6.5.x.x, the theme and many other extensions may be marked as incompatible or as "With the new Shopware version".

This hint indicates that a compatible version of the theme will be available for update after shopware is updated.

Example

Theme versions 2.x.x are compatible with Shopware 6.4.x.x but not with 6.5.x.x Theme version 3.x.x are compatible with Shopware 6.5.x.x but not with 6.4.x.x

Therefore, before the update to version 6.5.x.x, no update of the theme to version 3.x.x is displayed and vice versa, the currently installed version of the theme 2.x.x appears as incompatible.

Solution

Update Shopware to the current Shopware 6.5.x.x in the usual way. After the update, the new theme version is available for download and update via the administration as usual.

Shopware suggests disabling incompatible apps/themes during the update process. In our own demos we did not do this with our themes. From the point of view of our themes, this is not necessary, however, this may well be necessary for other extensions.

If you want to be sure, disable the theme temporarily and update it after the update is done.

A backup of the store is necessary as with every update.

Child theme compatibility with Shopware update

When performing a Shopware update, the updater checks the compatibility of the installed extensions. The child-theme is usually marked in red or yellow, because it is not sold through the store.

This extension is not available in the store. Please contact the extension's authors.

The message is correct in this respect. But don't worry, the child theme usually only serves as a framework for further customizations and itself only contains the code of the theme configuration, which should usually always be compatible.

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