Theme is displayed as incompatible

Why is the theme shown as incompatible before an update?

When updating to Shopware version 6.5.x.x, the theme and many other extensions may be marked as incompatible or as "With the new Shopware version".

This hint indicates that a compatible version of the theme will be available for update after shopware is updated.

Example

Theme versions 2.x.x are compatible with Shopware 6.4.x.x but not with 6.5.x.x Theme version 3.x.x are compatible with Shopware 6.5.x.x but not with 6.4.x.x

Therefore, before the update to version 6.5.x.x, no update of the theme to version 3.x.x is displayed and vice versa, the currently installed version of the theme 2.x.x appears as incompatible.

Solution

Update Shopware to the current Shopware 6.5.x.x in the usual way. After the update, the new theme version is available for download and update via the administration as usual.

Shopware suggests disabling incompatible apps/themes during the update process. In our own demos we did not do this with our themes. From the point of view of our themes, this is not necessary, however, this may well be necessary for other extensions.

If you want to be sure, disable the theme temporarily and update it after the update is done.

A backup of the store is necessary as with every update.

Child theme compatibility with Shopware update

When performing a Shopware update, the updater checks the compatibility of the installed extensions. The child-theme is usually marked in red or yellow, because it is not sold through the store.

This extension is not available in the store. Please contact the extension's authors.

The message is correct in this respect. But don't worry, the child theme usually only serves as a framework for further customizations and itself only contains the code of the theme configuration, which should usually always be compatible.